3Air Conditioning and Heat 4Apartment Condition Report/Room Condition Report (ACR/RCR) 4Automated Teller Machines (ATM) 4Automobiles 5Bicycles 5Billing and Fees 5Building Access and Security 5Cable Television Service 6Child Care 6Cleaning/Trash Disposal 7Common Space 8Community Assistant (CA) 8Computer/Internet Access-Resnet 8Contract Period 9Contract Renewal Process 10Dining 10Electricity Charges 11Eligibility for Housing 11Email 11Extermination 12Fire Alarm Evacuation Procedures 12Fire Safety Policies 14Furniture 14Guest/Summer Conference Housing 15Health Services at Columbia/Student Medical Insurance 15Heat 16Judicial Process 17Keys 18Laundry Facilities 19Mail/Package Distribution 19Maintenance 20Posting Policy 21Radiator Covers 21Recycling 21Renter's Insurance 22Residency Requirements 22Residential Services Coordinator (RSC) 23Room Reservation Procedures 23Safety and Maintenance Inspections 24Special Cases Committee 25Telephone 25Transfer Requests 25Vacating Your Unit 26Window Screens 27Contractual Rules, Policies and Regulations 28Important Dates 32Index